Please read these Terms and Conditions carefully before using our website. By accessing or using our website, you agree to be bound by these Terms and Conditions.
Consent to Share Personal Information
By placing an order through our website, you consent to share your personal details, including but not limited to your email address, phone number, and shipping address. We assure you that we will not share this information with third parties and will only use it for communication purposes and advertising our own brand’s products.
Shipping and Delivery Policies
By ordering from our website, you accept our shipping and delivery policies as outlined here. We offer both domestic and international shipping services. For domestic shipping, please note that the delivery time usually takes 2-5 working days in addition to the dispatch time.
Dispatch Time
The dispatch time for your order may vary depending on the items purchased. Some items may be shipped within 1-3 days, while others may require a longer processing time. If you require expedited dispatch, please contact us, and we will do our best to accommodate your request.
Product quality
We strive to deliver products that meet the highest standards of craftsmanship and materials. However, please note that due to the nature of hand-printed items, there may be slight variations in colour and minor imperfections, which add to the uniqueness and charm of the product. By purchasing from us, you agree that these imperfections are acceptable and do not constitute a defect in the product.
Return Policy
We accept returns for products that are damaged or significantly different from what you ordered. Please note that slight variations in colour may occur due to lighting conditions, and minor imperfections in the print are expected as they are hand-printed. However, if you believe that the quality of the product is poor, please contact us, and we will work with you to find a suitable solution.
Refunds
If the product falls under the above category, i.e, damaged product or incorrect product, our hassle-free refund policy ensures that you can shop with confidence. Simply reach out to us within 7 days of receiving your order, and we’ll guide you through the process. Not only will we facilitate the return, but we’ll also reimburse the shipping cost. Your satisfaction is our top priority, and we’re committed to making things right for you.
Cancellations
At Rangh, we strive to ensure swift processing and delivery of your orders. Please note that once an order is placed, we do not have the option for cancellation. However, we understand that circumstances may arise which require minor adjustments. We are happy to accommodate requests such as a change in shipping address or other minor modifications, contingent on availability. To facilitate these changes, kindly contact us within 24 hours of placing your order. We appreciate your understanding and cooperation in this matter.
Use of Recyclable Products
We are committed to minimizing our environmental impact. Whenever possible, we use recyclable packaging materials for our products. By purchasing from us, you support our efforts in promoting sustainability. We encourage you to recycle or dispose of the packaging responsibly.
Offers
Once you have placed an order, you are entitled only to the offer that was presented to you prior to checkout. Please be aware that our offers may change at different times, and you must accept the offer available during the checkout process.
We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Use of our website implies your acceptance of Terms and Conditions.
If you have any questions or concerns regarding these Terms and Conditions, please contact us for further assistance.
Last updated: 28 Aug 2023